Legal & Documentation

Information we collect

• Your name, email address, account and authentication information.
• Contact questions, selected services, order details and messages you send us.
• Basic device, security and usage information, including analytics data when you consent.

How we use information

We use this information to operate accounts, answer enquiries, process service requests, send related emails, protect the website and improve its performance.

Legal bases

Depending on the activity, we process information to take steps requested before a contract, perform an agreement, meet legal obligations, support our legitimate interests in running a secure service, or act on your consent for optional analytics.

Sharing and storage

We use trusted providers including Supabase for accounts and database services, Resend for email, Cloudflare Turnstile for security, and, with consent, Google Analytics and Microsoft Clarity. Providers may process information outside the UK using appropriate safeguards. We keep data only as long as reasonably needed for the purpose collected, legal requirements and security.

Your rights

Depending on the circumstances, you may ask to access, correct, delete, restrict, transfer or object to the use of your personal information. You may withdraw consent at any time. Contact privacy@cleverhousi.com. You may also complain to the UK Information Commissioner’s Office.

Contact

Privacy enquiries: privacy@cleverhousi.com
General support: support@cleverhousi.com

Service requests

Website prices are starting prices for general guidance. Submitting a contact form or service request does not create a binding contract or require payment. Our team will contact you by email. Any project begins only when its scope, price, timing and applicable business documents are separately agreed in writing.

Accounts and content

You are responsible for providing accurate information and keeping account credentials secure. Website content and branding belong to Clever Housi or their respective owners and may not be copied or misused without permission.

Availability and liability

We may update or temporarily suspend the website. To the extent permitted by law, we are not responsible for losses caused solely by unavailable website access or reliance on general website information. Nothing in these terms limits liability that cannot legally be limited or your statutory rights.

Governing law

These website terms are governed by the laws of England and Wales. Any mandatory rights you have under local consumer law remain unaffected. Questions may be sent to support@cleverhousi.com.

Necessary cookies

These support essential functions such as authentication, security and remembering your cookie choice. They cannot be switched off through our settings because the website needs them to operate.

Analytics cookies

Google Analytics and Microsoft Clarity help us understand visits, performance and how the website is used. These optional cookies are not loaded unless you consent.

Marketing cookies

Marketing storage may be used to measure campaigns only if you enable it. No marketing tracking tool is currently active on this website.

Your choice

You can accept all cookies, select optional categories or use necessary cookies only. You can review and change your saved choice at any time.